Frequently Asked Questions
Everything you need to know about your Raiana's Vibes experience.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental US. Express shipping options are available at checkout if you need your vibes a little sooner.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
Are the products at Raiana's Vibes ethically sourced?
Quality and integrity are our top priorities. We partner exclusively with suppliers who meet our strict standards for fair labor practices and sustainable material sourcing.